I am so irritated right now that I cannot sleep. I'd like to touch on the whole "Press '1' for English" topic.
The United States is a country of immigrants. Everyone knows this. It is the melting pot of the world. This diversity should be embraced, understood and appreciated. I am proud to be an American, and proud of the fact that America is represented by a multitude of races, skin colors and languages. Spanish is the second most common language spoken in the US and it is only natural that it be offered in touch-tone phone services. If Spanish speaking people were not contributing to our economy and calling customer service lines for assistance then we would have some serious problems. So if it pisses you off that there is an option to press "2" for Spanish then you need to get over yourself. Try to get out of your American bubble and realize that an estimated 358 million people in the world speak Spanish as their first language and only 350 million who speak English as their first language. Get with the program.
And of course I could leave the whole arrogant, anti-immigrant, "my family immigrated here legally in the early 1900's, why can't yours?" topic to another blog but I am so beyond annoyed right now that I can't. Maybe your family came here legally from Europe, but please understand that the immigration process from one hundred years ago cannot be compared to that of todays.
When my ancestors immigrated here from Switzerland, the only "process" they were put through was a check for communicable diseases and the challenge of purchasing a one-way ticket to come across the Atlantic by sea. Please stop comparing your ancestors to modern day immigrants. It's pointless and you sound like an idiot.
Too much rum and coke.
:steps off soap box: